View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0000118 | easycwmp | Help | public | 2016-02-18 04:57 | 2016-02-26 09:55 |
| Reporter | superkid | Assigned To | mohamed.kallel | ||
| Priority | immediate | Severity | major | Reproducibility | always |
| Status | resolved | Resolution | no change required | ||
| Platform | Linux | OS | Openwrt | ||
| Summary | 0000118: firmware update, download encounters error | ||||
| Description | kindly help me on this issue, thanks firmware download on my device encounters internal error as shown in the attached file easycwmp version 1.2.7, | ||||
| Tags | No tags attached. | ||||
|
|
syslog_error (2,520 bytes)
// Thu Feb 18 03:31:33 2016 daemon.notice easycwmpd: external: execute get value InternetGatewayDevice.DeviceInfo.SoftwareVersion Thu Feb 18 03:31:33 2016 daemon.notice easycwmpd: external: execute get value InternetGatewayDevice.DeviceInfo.VendorConfigFile. Thu Feb 18 03:31:33 2016 daemon.notice easycwmpd: external: execute get value InternetGatewayDevice.ManagementServer.ConnectionRequestPassword Thu Feb 18 03:31:33 2016 daemon.notice easycwmpd: external: execute get value InternetGatewayDevice.ManagementServer.ConnectionRequestURL Thu Feb 18 03:31:33 2016 daemon.notice easycwmpd: external: execute get value InternetGatewayDevice.ManagementServer.ConnectionRequestUsername Thu Feb 18 03:31:33 2016 daemon.notice easycwmpd: external: execute get value InternetGatewayDevice.ManagementServer.PeriodicInformInterval Thu Feb 18 03:31:33 2016 daemon.notice easycwmpd: send GetParameterValuesResponse to the ACS Thu Feb 18 03:31:33 2016 daemon.notice easycwmpd: received Download method from the ACS Thu Feb 18 03:31:33 2016 daemon.notice easycwmpd: add download: delay = 0 sec, url = http://192.168.1.200:80/tr069/file/SOFTWARE/v14.0/"Generic"/easycwmpdev, FileType = '1 Firmware Upgrade Image ', CommandKey = 'v14.0 ' Thu Feb 18 03:31:33 2016 daemon.notice easycwmpd: send DownloadResponse to the ACS Thu Feb 18 03:31:33 2016 daemon.notice easycwmpd: receive empty message from the ACS Thu Feb 18 03:31:33 2016 daemon.notice easycwmpd: external: execute apply service Thu Feb 18 03:31:33 2016 daemon.notice easycwmpd: external script exit Thu Feb 18 03:31:34 2016 daemon.notice easycwmpd: end session success Thu Feb 18 03:31:34 2016 daemon.notice easycwmpd: start download url = http://192.168.1.200:80/tr069/file/SOFTWARE/v14.0/"Generic"/easycwmpdev, FileType = '1 Firmware Upgrade Image ', CommandKey = 'v14.0 ' Thu Feb 18 03:31:34 2016 daemon.notice easycwmpd: external script init Thu Feb 18 03:31:34 2016 daemon.notice easycwmpd: external: execute download Thu Feb 18 03:31:34 2016 daemon.notice easycwmpd: add event '7 TRANSFER COMPLETE' Thu Feb 18 03:31:34 2016 daemon.notice easycwmpd: add event 'M Download' Thu Feb 18 03:31:34 2016 daemon.notice easycwmpd: download error: 'Internal error' Thu Feb 18 03:31:34 2016 daemon.notice easycwmpd: external script exit Thu Feb 18 03:31:34 2016 daemon.notice easycwmpd: start session Thu Feb 18 03:31:34 2016 daemon.notice easycwmpd: configured acs url http://192.168.1.200:80/tr069 Thu Feb 18 03:31:34 2016 daemon.notice easycwmpd: external script init |
|
|
Try to execute the following commnds and provide the output easycwmp download <url> "1 Firmware Upgrade Image" "0" <user_name> <password> easycwmp apply download "1 Firmware Upgrade Image" use the right <url>, <user_name>, <password> |
|
|
my device's product class is "Generic" and I uploaded an update with v14.07 I found out that the reason it fails is because it was trying to download from this url, http://192.168.1.200:80/tr069/file/SOFTWARE/14.07/"Generic"/easycwmp Fixed by changing product class to Generic and uploading a new file for it, Can you enlighten mo to why it fails to download if product class is "Generic" instead of Generic? Thanks |
|
|
maybe url containing double quote (") could be the cause of the problem. Could you confirm that |
| Date Modified | Username | Field | Change |
|---|---|---|---|
| 2016-02-18 04:57 | superkid | New Issue | |
| 2016-02-18 04:57 | superkid | File Added: syslog_error | |
| 2016-02-18 08:09 | mohamed.kallel | Note Added: 0000392 | |
| 2016-02-18 08:10 | mohamed.kallel | Note Edited: 0000392 | |
| 2016-02-19 02:56 | superkid | Note Added: 0000397 | |
| 2016-02-19 08:25 | mohamed.kallel | Note Added: 0000398 | |
| 2016-02-26 09:55 | mohamed.kallel | Status | new => resolved |
| 2016-02-26 09:55 | mohamed.kallel | Resolution | open => no change required |
| 2016-02-26 09:55 | mohamed.kallel | Assigned To | => mohamed.kallel |
