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IDProjectCategoryView StatusLast Update
0000118easycwmpHelppublic2016-02-26 09:55
Reportersuperkid Assigned Tomohamed.kallel  
PriorityimmediateSeveritymajorReproducibilityalways
Status resolvedResolutionno change required 
PlatformLinuxOSOpenwrt 
Summary0000118: firmware update, download encounters error
Descriptionkindly help me on this issue, thanks

firmware download on my device encounters internal error as shown in the attached file
easycwmp version 1.2.7,
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superkid

2016-02-18 04:57

reporter  

syslog_error (2,520 bytes)   
//

Thu Feb 18 03:31:33 2016 daemon.notice easycwmpd: external: execute get value InternetGatewayDevice.DeviceInfo.SoftwareVersion 
Thu Feb 18 03:31:33 2016 daemon.notice easycwmpd: external: execute get value InternetGatewayDevice.DeviceInfo.VendorConfigFile. 
Thu Feb 18 03:31:33 2016 daemon.notice easycwmpd: external: execute get value InternetGatewayDevice.ManagementServer.ConnectionRequestPassword 
Thu Feb 18 03:31:33 2016 daemon.notice easycwmpd: external: execute get value InternetGatewayDevice.ManagementServer.ConnectionRequestURL 
Thu Feb 18 03:31:33 2016 daemon.notice easycwmpd: external: execute get value InternetGatewayDevice.ManagementServer.ConnectionRequestUsername 
Thu Feb 18 03:31:33 2016 daemon.notice easycwmpd: external: execute get value InternetGatewayDevice.ManagementServer.PeriodicInformInterval 
Thu Feb 18 03:31:33 2016 daemon.notice easycwmpd: send GetParameterValuesResponse to the ACS
Thu Feb 18 03:31:33 2016 daemon.notice easycwmpd: received Download method from the ACS
Thu Feb 18 03:31:33 2016 daemon.notice easycwmpd: add download: delay = 0 sec, url = http://192.168.1.200:80/tr069/file/SOFTWARE/v14.0/"Generic"/easycwmpdev, FileType = '1 Firmware Upgrade Image ', CommandKey = 'v14.0 '
Thu Feb 18 03:31:33 2016 daemon.notice easycwmpd: send DownloadResponse to the ACS
Thu Feb 18 03:31:33 2016 daemon.notice easycwmpd: receive empty message from the ACS
Thu Feb 18 03:31:33 2016 daemon.notice easycwmpd: external: execute apply service 
Thu Feb 18 03:31:33 2016 daemon.notice easycwmpd: external script exit
Thu Feb 18 03:31:34 2016 daemon.notice easycwmpd: end session success
Thu Feb 18 03:31:34 2016 daemon.notice easycwmpd: start download url = http://192.168.1.200:80/tr069/file/SOFTWARE/v14.0/"Generic"/easycwmpdev, FileType = '1 Firmware Upgrade Image ', CommandKey = 'v14.0 '
Thu Feb 18 03:31:34 2016 daemon.notice easycwmpd: external script init
Thu Feb 18 03:31:34 2016 daemon.notice easycwmpd: external: execute download
Thu Feb 18 03:31:34 2016 daemon.notice easycwmpd: add event '7 TRANSFER COMPLETE'
Thu Feb 18 03:31:34 2016 daemon.notice easycwmpd: add event 'M Download'
Thu Feb 18 03:31:34 2016 daemon.notice easycwmpd: download error: 'Internal error'
Thu Feb 18 03:31:34 2016 daemon.notice easycwmpd: external script exit
Thu Feb 18 03:31:34 2016 daemon.notice easycwmpd: start session
Thu Feb 18 03:31:34 2016 daemon.notice easycwmpd: configured acs url http://192.168.1.200:80/tr069
Thu Feb 18 03:31:34 2016 daemon.notice easycwmpd: external script init
syslog_error (2,520 bytes)   

mohamed.kallel

2016-02-18 08:09

administrator   ~0000392

Last edited: 2016-02-18 08:10

Try to execute the following commnds and provide the output

easycwmp download <url> "1 Firmware Upgrade Image" "0" <user_name> <password>
easycwmp apply download "1 Firmware Upgrade Image"

use the right <url>, <user_name>, <password>

superkid

2016-02-19 02:56

reporter   ~0000397

my device's product class is "Generic" and I uploaded an update with v14.07

I found out that the reason it fails is because it was trying to download from this url,

http://192.168.1.200:80/tr069/file/SOFTWARE/14.07/"Generic"/easycwmp

Fixed by changing product class to Generic and uploading a new file for it,

Can you enlighten mo to why it fails to download if product class is "Generic" instead of Generic? Thanks

mohamed.kallel

2016-02-19 08:25

administrator   ~0000398

maybe url containing double quote (") could be the cause of the problem.
Could you confirm that

Issue History

Date Modified Username Field Change
2016-02-18 04:57 superkid New Issue
2016-02-18 04:57 superkid File Added: syslog_error
2016-02-18 08:09 mohamed.kallel Note Added: 0000392
2016-02-18 08:10 mohamed.kallel Note Edited: 0000392
2016-02-19 02:56 superkid Note Added: 0000397
2016-02-19 08:25 mohamed.kallel Note Added: 0000398
2016-02-26 09:55 mohamed.kallel Status new => resolved
2016-02-26 09:55 mohamed.kallel Resolution open => no change required
2016-02-26 09:55 mohamed.kallel Assigned To => mohamed.kallel